If your event is cancelled more than 30 days prior to your event start time, your entire paid amount will be refunded to you. Cancellations prior to 24 hours before but less than 30 days before will receive a 50% refund. Cancellations with less than 24 hours will receive no refund. You may reschedule your event for no fee.
We do not issue refunds for inclement weather. If there is any question of bad weather, please call us a minimum of 2 hours prior to the start time for your event. Your paid amount will be applied to a new date if rescheduling is needed and we are notified at least 2 hours prior to your event start time. If event is changed within 2 hours of the event start time, you will be charged a 25% fee to reschedule.
If you have any other questions, please feel free to call us any time at: 423-607-0776

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