East Tennessee
Bounce Houses

Frequently Asked Questions

Rentals may be cancelled by either party in the event that there is a high likelihood of inclement weather that could hinder the safe/enjoyable operation of the equipment.

Some situations which will warrant cancellation include"
-High percentage forecast of rain/wind
-Any severe weather "advisories, watches, or warnings"

If you wish to cancel your event due to inclement weather, please contact our office a minimum of 4 hours before your event start time. Once our delivery team is enroute, there will be no refunds or raincheck issued.

For a non refundable fee of $50, we will allow you to cancel your event under our inclement weather policy and receive a refund of all monies paid minus the $50 fee. If you choose not to pay the fee, any monies paid will be held as a âœrain check❠toward future purchases for a period of one year and no cash refund can be given.
YES! we clean and sanitize every unit before each rental!

If you have any other questions, please feel free to call us any time at: 423-607-0776